فندق نوفوتيل ميلبورن بريستون 4.5 نجوم

ملاحظة Tripadvisor 3.5/5 1,849 أراء

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فندق نوفوتيل ميلبورن بريستون - Image 1
فندق نوفوتيل ميلبورن بريستون - Image 2
فندق نوفوتيل ميلبورن بريستون - Image 3
فندق نوفوتيل ميلبورن بريستون - Image 4
215 شارع بيل, 3072 بريستون, أستراليا

الوصف

خدمات الفندق الإضافية

  • مزيج حيوي من الألوان في اللحظة التي تدخل فيها غرفنا.

  • يتميز بتلفزيون ذكي ومحاور USB متعددة ومساحة عمل وخزنة داخل الغرفة وميني بار عند الطلب.

  • تزين ورق الجدران بزخارف المنطقة المحلية الجدران التي تشير إلى ثقافة فن الشارع في المنطقة.

  • وسائل راحة صديقة للبيئة وآلة نسبرسو وميني بار عند الطلب.

  • شقق استوديوهات مكتفية ذاتيًا بالكامل مع مرافق مطبخ كاملة متاحة.

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موقع الفندق

فندق نوفوتيل ميلبورن بريستون

215 شارع بيل
3072 بريستون
أستراليا

نظام تحديد المواقع العالمي (GPS):-37.746361, 145.008234

الهاتف
فاكس +61 3 9485 0080

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

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تقييم TripAdvisor  3.5/5  1,849 أراء

Feedback

ملاحظة Tripadvisor 4.0/5

BMAnglin المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Reception - lack of information on Arrival regarding car parking restaurant and lifts Requested statement to be emailed not forth coming after 4 days request again and received no complementary drink as a member Rooms comfortable bed comfortable meals enjoyable

Dear Guest, Thank you for your feedback and please accept my apologies for your experience. We intend to take your feedback on board and improve our service. I have looked at your booking and found that you are a classic member due to which the team would not have offered you the drink voucher. I can also see that you were upgraded to one of our Deluxe room for a comfortable stay. I can also see that the invoice was sent to you on 9th May and I have resent it to you. Please check the junk inbox else please feel free to call us at 03 9485 1000. Regards Dinesh Regards Dinesh

A Great Hotel for Tour Groups. Nothing but Praise for this Hotel and its Staff!

ملاحظة Tripadvisor 5.0/5

PhillipM_369 تقييم TripAdvisor المعتمد

My wife and I operate a small coach tour company, and have done so for the last 28 years. We offer residents of Sydney, the Central Coast, the Southern Highlands, Canberra and Queanbeyan, the opportunity to travel on a variety of tours, ranging from four days to ten days in length, to different areas in Eastern Australia. Last week, a group of our passengers from these areas travelled on a seven-day tour to Victoria. During the tour, our passengers stayed for four nights at the Novotel Melbourne Preston. We certainly have no complaints or regrets about using this Hotel for our group’s stay! When I first contacted the Hotel in September 2023, about the possibility of using it for my tour group’s accommodation for this tour, my enquiry was treated with genuine enthusiasm. I was put through to the Sales Manager, Ms Michele Kerrigan. Michele was amazing to deal with. After a steady stream of telephone conversations and emails during the next few days, the accommodation was booked, and the menus for all the dinners during this stay were locked in. At some hotels we’ve used over the years, this process can take weeks, and it can be quite a frustrating experience. At this Hotel, it was the exact opposite. So, a huge ‘thank you’ to Michele, for making this all so easy for us as tour organisers! After all the arrangements we finalised, and the booking was locked in, Michele passed on our booking to the Sales Coordinator, Annalise Dimase. Once again, Annalise was an absolute delight to work with! Between the finalisation of the booking, and the date of the group’s arrival, we spoke many, many times on the phone, and exchanged many, many emails. In all my dealings with Annalise, she was professional, personable, helpful, patient, and attentive. On a few occasions, when Annalise was unavailable, I was transferred to Nada, another member of the Sales Team. Again, Nada was wonderful to work with. When our tour group arrived at the hotel, Michele, Nada, and Annalise were all there to greet the passengers. They were very impressed by the warm and friendly welcome offered to them by this team! Once inside the Hotel, this level of service was experienced in all sections. The reception staff, the housekeeping staff, the restaurant staff, the chef and kitchen staff were all friendly, welcoming, obliging, and helpful. We would have no hesitation in recommending this Hotel to any tour groups requiring accommodation in Melbourne. Judging by our experience, it would be difficult to surpass the level of attentiveness and friendliness offered by the management team and staff, the quality of service, the degree of comfort, and the attention to detail our group received during their stay. Thank you to all the team at the Novotel Melbourne Preston! We’ll be back!

Dear Phillip, It was a pleasure to have you, your wife, and the rest of your group at Novotel Melbourne Preston. It was a delight to deal with you and great to hear that everyone enjoyed their time with us at Novotel Preston. Nada, Annalise, and Michele are pleased to read your feedback and they are our rockstars. We are looking forward to welcoming you back to Novotel Preston. Regards Dinesh

Lovely hotel not in main city

ملاحظة Tripadvisor 5.0/5

J1461HYheatherw Couples - تقييم TripAdvisor المعتمد

As we were visiting family close by, this hotel was perfect for our stay. The staff were very helpful and friendly. The room was spacious and clean. The restaurant for breakfast had a wide range of food and the barista made coffee was exceptional. Thank you for a lovely time

Dear Guest, Thank you for your feedback. We appreciate your kind words and sharing your experience with the wider audience. We are 10km away from city and are easily accessible by Public Transportation. We are looking forward to welcoming you back to Novotel Preston. Regards Dinesh

Spacious Versatile, quality Accommodation for business or holiday travellers

ملاحظة Tripadvisor 5.0/5

Dean_Cer المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I can’t help myself but to visit this awesome hotel over and over. Last visit about 6 months ago and wanted to stay to experience the new dining options which I can say did not disappoint! I’ll keep it short but what an amazing stay we had yet again. Room was spectacular and spotless. Dining was incredible! And breakfast was Devine. Everything gets a huge thumbs up from me and trust me I get around to tonnes of hotels and the Novotel Preston Melbourne have got everything covered. For business or leisure they tick all the boxes. Huge shout out to Jessica and Christina on reception, Suman, Jess, Greg, Hari, Helen and all the kitchen team in dining. I love you guys!!!

Dear Dean, It is always a pleasure having you back at Novotel Preston and this time with your mother. I do hope she enjoyed her stay as much you did and we are looking forward to more visits from you both. Regards Dinesh

Weird and a bit gross

ملاحظة Tripadvisor 3.0/5

Joanna N تقييم TripAdvisor المعتمد

Ah, THIS is the hotel that was functioning as a makeshift prison for refugees in detention. It’s changed its name multiple times since then. Our room certainly had that vibe. Multiple rooms sharing the veranda which means people could have just walked in through the sliding door. Was comfortable and clean enough except for the shower, which was in the smallest room possible. Bashed my head on the mirror spitting out toothpaste. Weird pole in the middle of the doorless shower, which I had to shower in with my head sticking out to avoid bashing it on the shower heads (I’m 5”7! So it’s weird!). Weird step in the middle of the room which you fall off trying to get to the toilet middle of the night. Mould in shower. Close to everything and quiet, but come on. Replace some silicone in the showers. Think about guest safety a bit with the room design.

Dear Guest, Thank you for your feedback on your recent stay. Please accept my apologies as we were not able to meet your expectation. Please be informed that our team is available round the clock and would have bene to happy to move your room, had it been brought to their attention. We do hope to offer you a better experience on your next visit. Regards Dinesh

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